The Second List

Any fool can cut. Your trade has been saying that to itself for generations, usually with the other half attached, the part about knowing when not to. It is the one thing surgeons say about their own work that outsiders never repeat back. It is also the one thing nothing in your training, your figures or your pay has ever behaved as though it believed.

The operating room is the most rehearsed room in the building, and that is why it’s the part of your work with the clearest path to being taken apart. I’m not telling you a machine is about to do a bowel resection on its own, and you’d close the tab if I did. The point is smaller and harder to argue with. Cutting is the end of a long process, and it’s the end that has been written down. Steps, approaches, checklists, planning off the imaging, navigation, instruments that hold a line better than a tired hand at the end of a list. Your trade did most of that to itself, on purpose, because standardizing the technical act is how outcomes got better. Anything a profession has already specified is available to be assisted, and then to be assisted more.

Meanwhile the operating room is a minority of your hours and every surgeon knows it. Clinic. The meeting where a room full of specialties looks at one patient. The ward round, the on-call phone, the letters, the complaints, the consent conversations, the family who want a word outside.

One appointment out of all that is what I actually want to talk about. It’s short, it happens in clinic, and nothing in the way your work gets counted describes it properly.

An old man is sitting in front of you with something you could take out. The scan says resectable. His heart is not going to enjoy the attempt, he lives alone, he was already slowing down before any of this, and his daughter has read about the operation and would like him to have it. You could do it. You are good at it. You have done it many times and the technical part does not frighten you at all.

You are going to tell him no, and the appointment is going to run long.

Notice what you did not use to decide. Not the scan, which everyone in the room can see. Not the staging, which is a category. You used how far he walks now, whether he gets up in the night, and how he did after the last small thing that went wrong. Whether there is anybody at home for the weeks afterward. What he actually wants, which took a while to get out of him with his daughter sitting there. Then you weighed a recovery against the life it would be a recovery into.

You have a script for the other conversation. Consent has been trained into you, shaped by law, written into a form, argued over in court. Somebody has thought hard about how to tell a person what you are going to do to them and what could go wrong. There is no equivalent for this one. Nothing ever taught you how to say I could operate and I’m not going to, to a man who came in hoping, with his daughter’s face changing while you speak. You made your own words up years ago and you’ve been using them since.

You don’t decline alone. The case goes to the meeting, a room full of specialties looks at it, and that is exactly what the meeting is for. It’s a good arrangement. It has saved a great many patients from one person’s bad afternoon, and any post that skipped past it would deserve the eye roll. I might be splitting a hair that doesn’t exist. Plenty of surgeons hold that the meeting genuinely decides.

It still doesn’t move what I’m describing. A meeting recommends. A named surgeon accepts the case onto a list or doesn’t, and the one holding the knife is the one who can refuse it. Everyone has sat in the version of that meeting where the room agrees with whoever spoke first, the form gets completed, and nobody in it would say afterward that the decision was theirs. Everyone has seen a committee turn into paperwork. What keeps your own acceptance from going the same way isn’t a rule. It’s that you’re the one they call in the middle of the night when it goes wrong, and there is no version of this where that lands on the meeting.

Then there’s the part that stays open. Operate and it goes badly, and you find out. It gets discussed at the meeting where deaths and complications are gone through in front of your colleagues, it goes into your figures, and everyone can see it. Decline, and the decision is written down too, in the notes and in the letter back to the referrer, and none of that is an answer. If he dies at home in the spring, nobody can tell you whether you were right. Not the family, not the referring physician, not you, not ever. There is no version of him who had the operation, so there is nothing to hold the decision up against.

You carry that anyway. That is the job I’m trying to describe. Somebody has to hold a decision that will never be settled, in a career where everything else gets checked, and go back to clinic on Thursday and do it again.

A model will produce a risk score for that man, and it will be a decent score. What that score can and can’t be is worth pinning down. It’s built from people who were operated on, because those are the ones with outcomes attached. The man you turn down leaves no trace in that data of what happened to him next. So the score can tell you what tends to happen when somebody like him goes on the table. It cannot tell you what happens if he doesn’t, and it has never once had to say so to a daughter.

There’s a nastier turn in this, and your trade found it first. Publish outcome figures by surgeon and declining the difficult case becomes the rational thing to do, for reasons that have nothing to do with the patient. Everybody in surgery knows a colleague who stopped taking the hard ones and got a better looking year for it. So refusing is not automatically the noble half of the story. It’s just where the weight sits, and if you change what gets measured, you change who is protected and who is left holding it. That is worth watching whenever somebody proposes to score this work.

Picture your figures for the year, the real ones, the ones your unit gets judged on. Now picture the second list beside them, the patients you decided against, with no outcomes on it at all. Nobody keeps that list. I can’t tell you what’s on it, and neither can you, and I’d want anybody planning to automate this work to explain that gap to me before they started.

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