Both of Them Will Tell You

The spec came in on Monday and you read it twice. The second read is where you start subtracting. It wants years in a tool that has not existed that long, plus the industry, plus the certificate, plus the office days nobody wants, at a band the last two people you sent turned down flat. You have had this spec before under a different job title, and you will have it again on Thursday.

So let me put my claim early, because it is not a kind one. Everything visible in your week goes. Sourcing goes, and half of it went years ago, when the databases got good and every recruiter alive started running the same search against the same people. The screening call goes, or at least the part of it that checks a person against a document goes. Ask a recruiter what the rest of that call is and you get the same three answers: whether the person actually wants to move, what the notice period really is, and whether they will take the counteroffer when it comes. None of that is on a document and none of it goes. Scheduling goes, and so does turning somebody’s history into your agency’s template, which is a mercy nobody will mourn. The weekly pipeline report goes. The first message to a stranger goes too, and I want to come back to that one, because it isn’t going the way people assume.

You are the only person in the whole arrangement who hears both sides say what they actually mean, because neither of them can say it to the other.

Start with the spec, because it is not a description of a person. It is what a manager writes when they have a problem they haven’t diagnosed yet. The honest version of that document is a handful of sentences nobody puts in writing. The last one left and I think some of that was me. I want somebody senior enough not to need managing, because I have no time to manage anybody. My band sits under the market, finance won’t move it, and I am quietly hoping you’ll find somebody who doesn’t know that. We tried to promote from inside and it didn’t work, and I can’t put the reason in an email.

You know those sentences because managers say them to you. They say them to you and not to the candidate, not to their own people team, and often not out loud to themselves. A model reading the written spec will do exactly what the document says, beautifully, at any hour, forever. Every name it returns will match. The role will still be open in the spring, and the failure will be recorded as a tight market rather than a wrong document, which is the most comfortable explanation available to everybody in the chain. Now the next spec gets drafted from the last one, which was also wrong, and the wrongness sets like concrete.

The other half is harder and it is the one I would defend in a room full of your colleagues. The person you most want is not looking. Your good placements are people who were fine. Not miserable, not underpaid, not passed over, just fine, and a fine person has no reason to take your call and every reason to ignore it. What moves somebody like that is almost never the job description. It is a person they have some reason to trust saying, without decoration, that the thing they are mildly tired of does not have to be permanent.

Which is why the story about automated outreach is backwards. When it costs nothing to write a warm, personal-sounding message to a stranger, everybody writes one, and the good ones drown alongside the bad. The inbox of every decent engineer is already full of notes that use their first name, mention their last project and mean nothing at all. Each of those spends a little of the credit the whole channel runs on. A better message won’t save it. Being somebody who is already known, or introduced, or vouched for by a person whose opinion carries will, and there is no cheap way to become that.

So you stand between two parties, each holding a fact that would help the other, and neither able to say it. The manager cannot tell a candidate that the last person left because the job is hard to do under him. The candidate cannot tell the manager that she would take a sideways move and less money to stop running a team, because in that room it sounds like no ambition. Both of them will tell you. Not because you are trusted exactly, but because you are the only one in the conversation who is not the other side. That is the position, and it is not charm or people skills. It is a fact about who is able to hear what.

The trouble is that the act worth paying for is the one your fee punishes. Telling a client their spec describes nobody slows the placement, irritates the person who approves the invoice, and gets you paid later or not at all. Sending four more names against the wrong document gets you paid this month. Anybody who has worked on contingency knows which of those the arrangement rewards.

I don’t think the trade survives at anything close to its present size, and I would rather say so than dress it up. Most recruitment is the volume model, and the volume model is precisely what just got cheap. Agencies built on sending many people quickly against a spec nobody questioned are being paid for the activity that is disappearing. The reputation is part of the same story. Your trade got disliked by being the loudest thing in everyone’s inbox, and every tool it was sold made it louder.

And here is where I am guessing, so treat it as a guess. I don’t know whether the second half survives the flood either. It is entirely possible that people stop answering anybody they have not already met, and that the call which gets picked up comes from a former colleague rather than from a recruiter at all. If that happens, the position I have described still exists and simply stops being a job. Nobody selling you software knows the answer to that one, whatever the pitch says.

Picture the manager who sent you the last spec you worked, alone in his own office, saying out loud the sentences he would never put in an email. Get them into his voice rather than yours. Then read them back to him on the phone as a question, and notice which line he doesn’t argue with. Nobody in your trade writes that version down, and most of you have it composed by the second paragraph anyway.

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